Jewellery FAQs


 First things first, where do you get the jewellery from?

I make it! I have a couple of tried and trusted suppliers for the raw materials and then I get to work designing and assembling these luscious pieces. I’m a complete gemstone nerd, so I only chose the best of the best. I also infuse each piece with a potent mantra as I make it, meaning that each piece is pretty darn special.

I’m loving the look of your jewellery but can I return it if I change my mind?

Of course you can, so long as it’s within 14 days of receiving it and the jewellery is undamaged. All you have to do is get in contact and I’ll guide you through the process.  

What about replacements?

Most items have a 3 month warranty (against manufacture failure) so if a repair is needed within this time, I cover the cost. If you find yourself doing something silly with your item, for example bending it, scratching it, pulling it against a door handle etc, send me an email and I can resuscitate your piece for a small fee.

The only exception are the malas. Malas are a little bit more delicate and more care is needed with these magical pieces. The tassels in particular are fragile in comparison to other jewellery items, so if you want to wear your mala day to day, expect some noticeable wear and tear. It will last as long as you look after it. I do however offer a restringing service which means you never have to worry about where to restring your mala. Simply get in contact.

And shipping?

FREE delivery within Europe for orders of £60 or more.  £3.99 for smaller orders. I ship on Mondays and Fridays and usually your sacred piece will take between 3-5 working days to get to you.
 
International Shipping is free for orders over £60.  £8.99 for smaller items. Items can take up to 14 days depending on where you are in the world. Please check your own country's customs situation.